RETURN AND REFUND POLICY:

Deadline for returns:

Products must be returned within 30 days of receipt.

Condition of returned items:

Products must be unused and in their original packaging. Due to health and safety regulations, opened or used products cannot be accepted.

Returns process:

Contact our customer service team to initiate a return. Please provide the details of the order and the reason for the return.

Refunds:

Once the return has been received and inspected, we will process your refund. You will have to wait a certain number of days, which will be clarified by the customer service team, for the refund to be credited.

Exchange policy:

We offer exchanges for defective or damaged items. Please contact us within 48 hours of receiving the product:

Shipping costs:

Customers are responsible for the shipping costs of returned items. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund.

Items that cannot be returned:

Certain types of items, such as personal protective equipment, may not be returned due to health protection or hygiene reasons.